Knowledgebase

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DNS (4)

Domain Begriffe (5)

Whois (4)

Articles

Can I change/exchange my domain?

Domains cannot be exchanged. When you purchase a domain, it is immediately registered with the...

Can I freely choose the website document root folder of an add-on domain?

Yes, you can freely select the root folder. Proceed as follows: Select website document root...

Can I have SSL certificates for addon domains?

If you have created a domain as an add-on domain, our system will automatically create an SSL...

Can I redirect a subdomain to an external site?

Yes, you can redirect a subdomain to an external website. To do this, proceed as follows:...

Can an umlaut domain or a domain with numbers be registered?

Yes, this is possible in many cases. However, there are restrictions depending on the domain...

Does a domain have to be renewed manually every year?

No! We make sure that your domain(s) are automatically renewed - no manual steps are necessary....

Does a registry charge further costs in addition to the domain costs?

No! At helloly.com all fees and costs are included and will be charged to you by us. There are no...

How can I cancel my domain?

Log in to the customer center at my.helloly.com. In the menu on the left, select Domains...

How can I reactivate a domain if I have overlooked the payment?

If a domain is not renewed or canceled on time, it will be deleted from the responsible registry....

How can I set up URL forwarding?

The following instructions are aimed at domain-only customers. You can find out how to set up a...

How do I change the owner data of a domain?

Change owner data for all domains If you change your customer data, the owner data of all...

How do I connect a domain from helloly to my Jimdo website? (Domain-only)

Important note To connect your domain from helloly to your Jimdo website, Jimdo offers two...

How do I connect a domain from helloly to my Jimdo website? (Webhosting / Mail-only)

Important note Jimdo offers two options for connecting your helloly domain to your Jimdo...

How do I connect a domain from helloly to my Squarespace website? (Domain-only)

Domain-only package: How to connect your helloly domain with your Squarespace website Log in...

How do I connect a domain from helloly to my Squarespace website? (Webhosting / Mail-only)

Hosting and Mail-only Package: How to connect your helloly domain with your Squarespace website...

How do I connect a domain from helloly to my Webflow website? (Domain-only)

The procedure differs depending on whether you have a domain-only package or a web hosting or...

How do I connect a domain from helloly to my Webflow website? (Webhosting / Mail-only)

Hosting and Mail-only Package: How to connect your helloly domain with your Webflow website...

How do I connect a domain from helloly to my Wix website? (Domain-only)

Important note To connect your domain from helloly to your Wix website, Wix offers two...

How do I connect a domain from helloly to my Wix website? (Webhosting / Mail-only)

Important note To connect your domain from helloly to your Wix website, Wix offers two...

How do I connect a domain to the Google Search Console?

Connecting a domain to Google Search Console requires a few steps to ensure that you own the...

How do I register a .de domain as a non-German?

DENIC, the registry for .de domains, stipulates that at least one address capable of serving as a...

How long does a transfer to helloly take?

The transfer of an .at, .de or .eu domain usually takes only 1-2 hours. For transfers of other...

Is it possible to change a domain name?

Unfortunately not. Domains are created and billed by the respective registry directly after the...

What are the restore costs for the most important domains?

If you do not renew a domain in time, it will be returned to the registrar. From then on, the...

What causes the unusual display of an umlaut domain / special character domain (IDN)?

Internationalized domain names ( IDN for short, also known colloquially as umlaut domains or...

What does a .AT domain cost?

A .AT domain costs € 0.99 per month for the first year. Each additional year/renewal is €...

What does the transfer to helloly cost?

The transfer to helloly is free of charge!   Depending on the domain extension, the transfer...

What is the difference between a parked domain and an addon domain?

At helloly.com, all web hosting packages are alias (parked) and multidomain (addon) capable....

When is a .at domain available in the DNS?

After successfully registering a .at domain or transferring a .at domain, it may take some time...

Where can I find the EPP / Auth-Code of my domain?

Here you can find the EPP / Auth-Code of your domain: Log in to the customer center at...

Where can I find the domain administration?

All settings for your customer account and the associated products such as web hosting, domains,...

Who owns the domain?

Who owns the domain? Whois query!Since the introduction of the GDPR, personal data about the...

Why do I receive an e-mail with the subject "Verification of your domain is required"?

ATTENTION: If you do not verify your domain, it will remain registered, but associated content...

Wie trage ich meine Homepage bzw. Domain bei Google ein

Ihre Homepage ist in wenigen Minuten in die Google Suchmaschinen eingetragen. Zwei Schritte sind...

world4you - How do I transfer my domain to helloly?

To transfer your domain from world4you to helloly, only a few steps are necessary. You will find...