At helloly, your data is available as quickly as possible and protected in the best possible way. We achieve this through a multiple redundant power supply, a connection to the VIX (Vienna Internet eXchange) and a sophisticated back-up system.

BackUp

We create a daily backup of every web hosting and mail only package and back up two of them. Of course, this only affects the data that is on the server at the time of the backup.

⚠️ Caution:

• A daily backup does not prevent you from losing overwritten data if it was created on the same day.

• Your web hosting package is backed up once a day and only contains the data that was on the server at that time.

• We recommend that you create your own backup before deleting data. You can either

  • upload your data to your local computer via FTP

  • create a copy of your data in the cPanel in the file manager

FailOver

In addition to data backup, we also have a fail-safe server architecture. If the server on which your hosting package is operated fails, another server takes its place. This is how we guarantee maximum reliability.